Early access. The directory is still filling out, and every rating here comes from a researcher's reported experience.

In brief. Files.com is a bug bounty program on HackerOne. Its critical reports have paid an average of $5,000 across 12 reports (HackerOne figures, November 7, 2026). It received 808 reports in the 90 days to November 7, 2026, about 62 per in-scope asset. As of Nov 7, 2026. Markdown for agents

NR Unrated

Files.com

Files.com HackerOne
3 more reviews needed for a grade
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Found a vulnerability?

If you'd rather not deal with the vendor yourself, a BugRater analyst will submit it to them for you, with your explicit permission, and tell you what they said.

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Reports are private. The report body is encrypted at rest. BugRater holds the key, so the analyst handling your report can read it, and we log every time someone does.

Program metrics HackerOne, published

These are HackerOne’s own figures for this program, taken from its public page. Researchers did not report them, and they don't count toward the BugRater grade. Captured 7 Nov 2026.

What it pays, by severity

Critical $5,000 avg 12 reports indicative
High $1,793 avg 63 reports firm
Medium $673 avg 172 reports firm
Low $250 avg 191 reports firm

$341,699 paid to researchers in total, $135,050 of it in the last 90 days. This is HackerOne’s lifetime figure. It shows the program has paid out before. It doesn't tell you what any one report will get.

Intake & responsiveness, last 90 days

Reports received
808
in 90 days
Resolved
528
all time, last one 5 days ago
Participants
214
hunters engaged
Response efficiency
92%
meeting its targets, HackerOne’s figure
SLA misses
0
targets missed
Reports received, day by day, last 29 days 679–808
10 Oct 808 reports 7 Nov

Response targets it sets itself

First response
3 days
Triage
5 days
Bounty
30 days
Resolution
30 days

These are targets the program set. They don't show whether it meets them.

Barriers to submitting

Open to submit. HackerOne lists no requirements for submitting a report here.

Over 78 days (68 snapshots): intake up 585 reports; response efficiency up 24 points; 90-day payout up $111,800.

See how this program’s report load compares to others

Reviews

0 published

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Who this program credits

221 credited

Researchers HackerOne shows on this program’s public thanks list, best position first. “Recognised” is how many of a hunter’s submissions the program accepted; the ratio is their signal here, not our judgement of them.

# Researcher Reputation Recognised / submitted
1 decobb 999 39 / 55 71%
2 atruba 587 22 / 39 56%
3 tolo7010 562 20 / 32 63%
3 brdoors2 435 22 / 78 28%
4 defyourtype 553 26 / 39 67%
5 brdoors3 542 22 / 71 31%
6 mugalatoogin 522 20 / 31 65%
7 no_01 511 19 / 28 68%
8 luqii 495 12 / 23 52%
9 iitexo 416 16 / 27 59%
9 neex 173 3 / 3 100%
10 whitecat 390 11 / 13 85%
11 0xdoubled 334 16 / 28 57%
12 hundredpercent 314 8 / 20 40%
13 thsa 266 8 / 12 67%
14 kirasec 195 6 / 16 38%
14 gujjuboy10x00 74 7 / 17 41%
15 mcarpenter 187 6 / 6 100%
16 mdliss 186 6 / 9 67%
17 bichun 182 9 / 13 69%
18 jhelmago 177 11 / 19 58%
19 bl0rph 172 10 / 18 56%
20 brkd 166 4 / 4 100%
21 hacnho 153 7 / 21 33%
22 bate5a 152 3 / 3 100%

Showing the top 25 of 221 credited on HackerOne.

Program profile HackerOne, imported

HackerOne published these facts on the program's page. Researchers did not report them, and they don't count toward the BugRater grade. Last checked 6 Nov 2026.

The secure, cloud-native MFT, SFTP, and file-sharing platform that replaces your file-tool stack and automates transfers across any cloud or partner.

Responsiveness
92% HackerOne’s figure
Swag
Offered
Currency
USD
Submissions
Open
Launched
Feb 2017
Scope entries
17 HackerOne’s count

Scope

18 assets
AssetTypeEligibilityMax severity
app.files.com URL ✓ bounty Critical
Files.com Command Line Interface (CLI) App DOWNLOADABLE EXECUTABLES ✓ bounty Medium
Files.com Desktop Application for Windows or Mac DOWNLOADABLE EXECUTABLES ✓ bounty Critical
Files.com Desktop v4 App (previously known as Desktop App) DOWNLOADABLE EXECUTABLES ✓ bounty Critical
Files.com Desktop v6 App DOWNLOADABLE EXECUTABLES ✓ bounty Medium
Show all 18 assets
AssetTypeEligibilityMax severity
Files.com Mobile App OTHER ✓ bounty Medium
Files.com On-Premise Agent DOWNLOADABLE EXECUTABLES ✓ bounty Medium
FIles.com REST API OTHER ✓ bounty Critical
Files.com SDK's OTHER ✓ bounty Critical
Files.com SDKs and MCP OTHER ✓ bounty Medium
Rest API OTHER ✓ bounty Critical
www.files.com URL ✓ bounty Low
your-assigned-subdomain.files.com URL ✓ bounty Critical
your-assigned-subdomain.hosted-by-files.com URL ✓ bounty Critical
developers.files.com URL out None
In-App AI Assistant OTHER out None
mail.files.com URL out None
status.files.com URL out None