Early access: the directory is still filling out, and every rating here is a reported experience.
NR Unrated
Files.com
Files.com HackerOne
3 more reviews needed for a grade
Write a review Claim this company profile

Work at Files.com? Claim it to respond to reviews as the verified owner.

Found a vulnerability?

If you would rather not deal with the vendor yourself, a BugRater analyst will submit it upstream on your behalf, with your explicit permission, and tell you what came back.

Ask BugRater to submit it

Private. The report body is encrypted at rest; BugRater holds the key, so the analyst working it can read it. Every read is logged.

Program metrics HackerOne · published

HackerOne’s own figures for this program, read from its public page, not reported by researchers and not part of the BugRater grade. Captured 23 Sep 2026.

What it pays, by severity

Critical amount not published 11 reports
High $1,917 avg 52 reports firm
Medium $772 avg 123 reports firm
Low $250 avg 101 reports firm

$277,149 paid to researchers in total, $86,750 of it in the last 90 days. Lifetime figure as HackerOne prints it: evidence this program has paid, not a promise about any one report.

Intake & responsiveness · last 90 days

Reports received
449
in 90 days
Resolved
385
all time, last one today
Participants
191
hunters engaged
Response efficiency
81%
meeting its targets, HackerOne’s figure
SLA misses
0
targets missed
Reports received · day by day, last 22 days 237–449
25 Aug 449 reports 23 Sep

Response targets it sets itself

First response
3 days
Triage
5 days
Bounty
30 days
Resolution
30 days

A target the program declared, not a measurement of it being met.

Getting in the door

Open to submit. Nothing HackerOne publishes stands between a hunter and a first report here.

Over 33 days (219 snapshots): intake up 226 reports; response efficiency up 13 points; 90-day payout up $63,500.

See how this programme’s report load compares to others →

Reviews

0 published

No reviews yet.

Be the first to review

Who this program credits

153 credited

Researchers HackerOne shows on this program’s public thanks list, best position first. “Recognised” is how many of a hunter’s submissions the program accepted; the ratio is their signal here, not our judgement of them.

# Researcher Reputation Recognised / submitted
1 atruba 587 22 / 39 56%
2 tolo7010 538 19 / 31 61%
3 luqii 461 11 / 22 50%
3 brdoors2 435 22 / 78 28%
4 brdoors3 447 17 / 63 27%
5 whitecat 390 11 / 13 85%
6 hundredpercent 319 8 / 19 42%
7 thsa 266 8 / 12 67%
8 mcarpenter 187 6 / 6 100%
9 mdliss 186 6 / 9 67%
9 neex 173 3 / 3 100%
10 hacnho 153 7 / 21 33%
11 bate5a 152 3 / 3 100%
11 gammarex 152 3 / 3 100%
13 redwise 140 3 / 5 60%
14 alpha 132 6 / 10 60%
14 gujjuboy10x00 74 7 / 17 41%
15 vultza 118 5 / 6 83%
16 chernobyl 112 6 / 13 46%
17 quininemosquito 109 3 / 8 38%
18 nyxsorcerer 107 5 / 8 63%
19 akshyy 105 3 / 7 43%
20 ng1 103 4 / 5 80%
21 ashish_r_padelkar 98 4 / 4 100%
22 everyman 94 2 / 3 67%

Showing the top 25 of 153 credited on HackerOne.

Program profile HackerOne · imported

Facts published by HackerOne on the program's own page, not reported by researchers, and not part of the BugRater grade. Last checked 16 Sep 2026.

The secure, cloud-native MFT, SFTP, and file-sharing platform that replaces your file-tool stack and automates transfers across any cloud or partner.

Responsiveness
72% HackerOne’s figure
Swag
Offered
Currency
USD
Submissions
Open
Launched
Feb 2017
Scope entries
17 HackerOne’s count

Scope

18 assets
AssetTypeEligibilityMax severity
app.files.com URL ✓ bounty Critical
Files.com Command Line Interface (CLI) App DOWNLOADABLE EXECUTABLES ✓ bounty Medium
Files.com Desktop Application for Windows or Mac DOWNLOADABLE EXECUTABLES ✓ bounty Critical
Files.com Desktop v4 App (previously known as Desktop App) DOWNLOADABLE EXECUTABLES ✓ bounty Critical
Files.com Desktop v6 App DOWNLOADABLE EXECUTABLES ✓ bounty Medium
Show all 18 assets
AssetTypeEligibilityMax severity
Files.com Mobile App OTHER ✓ bounty Medium
Files.com On-Premise Agent DOWNLOADABLE EXECUTABLES ✓ bounty Medium
FIles.com REST API OTHER ✓ bounty Critical
Files.com SDK's OTHER ✓ bounty Critical
Files.com SDKs and MCP OTHER ✓ bounty Medium
Rest API OTHER ✓ bounty Critical
www.files.com URL ✓ bounty Low
your-assigned-subdomain.files.com URL ✓ bounty Critical
your-assigned-subdomain.hosted-by-files.com URL ✓ bounty Critical
developers.files.com URL out None
In-App AI Assistant OTHER out None
mail.files.com URL out None
status.files.com URL out None