Freescout-help-desk
CVE-2026-62852: FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.226, RealtimeConvNewThread checks only general mailbox access and does not apply the conve
CVE-2026-62852 Nov 6, 2026 Source: Vendor
FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.226, RealtimeConvNewThread checks only general mailbox access and does not apply the conversation-level restriction for users configured to see only assigned conversations. A restricted authenticated user can subscribe to predictable conv.<conversation_id> Polycast channels for other conversations in the same mailbox. New event payloads can expose complete replies, internal notes, recipient addresses, conversation state, assig
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The credited names below are quoted verbatim from the vendor's own advisory:
https://nvd.nist.gov/vuln/detail/CVE-2026-62852
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